When you visit this website, we collect different data for different purposes. Below is an explanation of what data we collect for what purposes, how we receive the data, what your rights are and how you can use it. Stori respects your privacy and ensures that all your personal data is protected and treated confidentially.

In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:

• We clearly state the purposes for which we use personal data. We do this through this privacy statement;
• We limit our collection of personal data to personal data necessary for legitimate purposes only;
• We first ask you for explicit permission to process personal data in cases where your permission is required;
• We take security measurements to protect your personal data and demand the same of third parties who work on our behalf and process data on our behalf;
• We respect your right to provide, correct or delete your personal data at your request.

Stori is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose.

Company details
Company name: Stori
Website: www.startyourstori.com
Registration number KvK (Chamber of Commerce): 81182473 
BTW-number (VAT): NL003539208B61

Personal data and data processing

In order to provide you with a good and personal service, we need to collect some information from you. When you register on our website, your name, (e-mail) address and phone number will be stored. This data is only used for services that you have specifically requested: When you place an order with us or when you change your data.

Stori processes various types of data:

1. Identity information

This is data that you enter during the ordering or registration process:
- Name and address details
- Email address
- Gender
- Date of birth
- Telephone number
- Mobile phone number

We use the order data to process your order and deliver the parcel to you as soon as possible. Your email address and telephone number can be useful when, for example, there is a problem with your parcel. The email address you enter here will not be used for marketing purposes. We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

2. Newsletter data

When you register on our site via ‘account’ you can indicate whether you want to receive our digital newsletter. If you want to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do this via the link in the newsletter or by sending us a reply email with the request to unsubscribe. Your other information will not be used for marketing purposes and we will not provide it to third parties for commercial purposes.

3. Payment information

When registering payment details, we only regiser your payment method (MasterCard,VISA, iDEAL, Bancontact or SOFORT Banking). Of course, bank details are not stored by us and every payment option is secured.

4. Traffic data

Traffic data covers the following elements: The registration of your IP address*, installation of cookies ** and registering click behavior and analyzing your navigation on our website. We use the traffic data to analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which products are ordered, so that we can improve the awareness, functionality and content of our website (and digital newsletters).

* Een IP-address is an Internet Protocol address that refers to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor’s computer. This information is essential tos end the pages via the Internet to the correct computer.

** A Cookie is a collection of data captured in a registration file, transferred by a website to a computer’s hard drive for storage. A cookie does not identify the visitor, but it does identify the visitor’s computer/device. Our website installs a cookie for analysis of your surfing behavior so we can adjust and optimize our website.

Cookies are also used in our webshop. When you visit our webshop for the first time, a notification is displayed in which we explain why we use cookies. We consider your further use of our webshop as permission for our use of cookies. You are free to disable cookies through your browser. Please note that it is possible that our website will no longer work optimally when the use of cookies is disabled.

5. Location data

If necessary for our service, we may collect location data (GPS) from you. Your permission will be requested for sharing your location data at the moment itself. This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the provider it concerns.

Purposes and data processing
The overview below indicates for which purpose(s) Stori collects your data. Stori processes your data for specific goals:
Stori processes identity and payment data for administrative purposes, such as:

- the processing your order
- the delivery of your order to your delivery address of choice
- the payment of your order

We process newsletter and newsletter related traffic data for communication purposes, such as:
- sending a digital newsletter with interesting offers
- promoting the user-friendliness of the website

Retention periods
The personal data described above is stored for as long as necessary to process your order(s), including warranty and return period. After that, we store data for a maximum of two years for statistical purposes. The data will then be deleted, unless there is legal obligation that requires longer storage (such as the tax retention obligation of seven years).

Secure pages
The online payment methods we offer are secured. The pages are protected with SSL (Secure Socket Layer) to ensure your data is sent encrypted to the Payment Service Provider. SSL makes it impossible for third parties to see your (credit card) data. When you check the properties on the payment page, you can see the connection information. At ‘connection’ it is stated that it is an SSL connection. Your (credit) card information, such as the number and expiry date, will not be stored.

Rights of visitors and our customers
For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the Stori contact details below at the end of this Privacy Policy. You can also submit a request to request a data export with your data that we use with your permission, or state with reasons that you want us to restrict the processing of personal data. To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the specific cookie. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

Confidentiality
The persons acting under the authority of the responsible, as well as the responsible herself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they take note, unless they are required by law or regulation to disclose data.

Security
To prevent unauthorized access to your personal data, Stori has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and accidental destruction and accidental loss.

Dutch Data Protection Authority
Of course we are happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority about the processing of your personal data. You can contact the Dutch Data Protection Authority for this.

To conclude
If, after reading this Privacy Policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to send us your written questions using the contact details below. Stori can adjust this Privacy Policy in the meantime when developments occur in the field of, for example, technology, legislation, processing or provisions. Changes will be announced on this page.

Here you will find information about the contact details of Stori. You can contact us via the following email address: [email protected], telephone number: +31 (0)6 4354 4256 or the following address: Middenweg 137, 1462 HH Middenbeemster.

This Privacy Policy was last modified at 02-02-2021.