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Customer service

Do you have a question for us? Send us an email and we will respond on a short notice. You can also reach us by phone between 9:00 and 18:00 hours (CET). We are pleased to help you! 

Contact details Stori:

1 Product
1.1 Can I order a sweater with a different text?

Yes, it is possible to order a sweater with a different tekst. Select the ‘CUSTOM’ category in the menu. You can then enter your own tekst. Note: The selected text may be a maximum of 30 characteristics.

In addition, we check whether it concerns a text that matches the working from home and studying at home theme. In addition, we will not accept offensive language. Your request for a self-created tekst will be assessed within one working day. In case of doubt or questions about your text, we will always contact you.

1.2 Can I order a sweater with a text in another language?

It is possible to order a sweater in another language. Select the ‘CUSTOM’ category in the menu. You can then enter your own text. Note: The selected tekst may be a maximum of 30 characters.

The sweaters are standard in English or Dutch. Other languages are currently German, French, Spanish and Italian. Just like a request for a sweater in Dutch or English, the basic principle applies that the chosen text matches the theme of working and studying from home. The validation of the text can take up to 2 working days instead of 1 day for Dutch and English. In case of doubt or questions, we will always contact you.

1.3 Which size should I order?

The sweaters are unisex. For ladies, the sweaters run a bit large. If you consider size S and M, an S will probably be he right size. The sweater has a straight, loose fit. Men can keep their usual size. For more information you can consult the size chart below.

Size chart

Size chest (below armhole) length (hps* to bottom hem) shoulder and sleeve length
XS 59 64 76
S 52 68 80
M 56 70 82
L 58 72 84
XL 60 74 86

*high point shoulder

The size chart is in centimeters. Dimensions are subject to accepted market tolerance. No rights can be derived from the size chart.

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